Do your themes work on WordPress.com?
Unfortunately no. All our themes are built for self-hosted WordPress and Blogger sites.
How many sites can I use your themes on?
Once you purchase the theme it’s yours and you can use it for an unlimited amount of websites!
Can I change fonts and colors easily?
Yes! When customizing a wordpress theme, it does involve going into the style.css file but it’s very easy to find the HEX color codes and change those out.
Can I upload my own logo into your themes?
Absolutely! You can edit your logo by going into the header section in the customization properties.
How do I download themes after I have completed my transaction?
Your item will be available for download after payment has been processed (usually immediately). Just download the file, unzip the file, and you’re ready to go!
What payment methods do you accept?
Currently we accept payment via our Etsy shop which includes PayPal and Direct Checkout (credit card, debit card, etc…) Currency: CAD.
What does your support cover?
DO: We provide support for template installation and setup, issues arising from using any of the theme features and theme bug fixes; which covers everything required to ensure that all features are working as advertised and as shown on the demo site.
DO NOT: We are not able to provide general WordPress or Blogger support, issues arising from plugins and widgets, and customization query (change font type, add or remove elements, etc). You may hire us to perform additional customization.
Can I remove Ollie and Kay credit and logo in the footer?
Yes, you can remove any credit link in our themes footer. We don’t require you to have backlinks to our site although we do appreciate it.
What is your refund policy?
Since Ollie and Kay offers non-tangible digital products, it is not possible to “return” the product therefore we do not issue refunds after the purchase is made, which you are responsible for understanding upon purchasing.